1 – What is Master University?

Master University is an innovative education initiative that offers courses and tutorials that can support you in personal and professional growth. Through our services you can create a personalized training program, choosing from a large number of courses available that can be purchased directly from any Internet-connected device.

If you are looking for more information you can read more about Master University in First Visit page.

2 – How to begin?

Our goal is to provide all necessary resources to create an interesting training course, useful for your personal and professional growth. If you are looking for advanced guides on a specific subject, or want to learn something from its fundamentals, you can try our video courses! Finally, if you are looking for some deeper that is not yet available, you can keep up to date with our newsletter, or let us know what you are looking for.


3 – Who publishes courses on Master University

Our courses are planned and managed by leading experts in marketing, NLP, web design, management, economics … and much more.

4 – How can I ask a question on a course?

Our team is always available to answer any questions regarding the training courses prepared. Within each course you will find a button by which to ask any kind of information. If your question is directed to a teacher, the request will be forwarded directly to the expert, so that he can answer with its experience and competence.

5 – I can write to Master University?

We are always looking for feedback as well as talented and motivated people, who want to share our goals serving as teachers. Visit our contact page for more information, questions and suggestions are always welcome!

6 – I cannot see a course

The videos within Master University employ Vimeo, and sometimes it can happen that are not available due to technical problems related to the provider. We therefore invite you to try a few minutes later and, if the problem persists, contact us through our contact details indicating the URL of the course and your username. We will do our best to understand what does not work and propose a timely solution!

7 – What kind of courses they are?

We are creating a growing library of classes about web design, NLP, psychology, design, marketing … and more. Our philosophy is to provide the option to create a customized training program. An example? If you are a web designer, you might need to know the meaning of colors, and – maybe – you’ll appreciate a beautiful course on the psychology of color!


8 – How can I buy a course?

To purchase a course you can use different options. You can for example buy a single lesson, buy the whole course or get more individual lessons related to different courses. You can also purchase courses by bank (it will take some days before unlocking the lesson) or by PayPal, credit cards or prepaid cards (resulting in immediate release of the course).

Sign in a course to learn more about the price and terms of payment, and click on the “Buy” button to start the shopping process training!

9 – Why some individual lessons are not available?

Not all courses have individual lessons which can be purchased individually. Simply because it is possible that the course cannot be divided into several parts. In this case, the only solution is to buy the entire course and access to all the lessons available. You will not be disappointed!

10 – How can I display a course?

The Master University courses are available anywhere and on any device. If you purchased the courses follow the procedure:

  1. Sign in to your account
  2. Access to your profile
  3. Click on the “Courses Purchased”
  4. Choose the course that you have purchased
  5. Copy and paste the password that is provided in the appropriate field in the video
  6. Click the Play button
11 – Where can I find my courses?

You can find all the courses purchased in your profile, by clicking on “Courses Purchased”.

12 – How many times can I watch a course?

There is no limit to the number of times you can watch a video course. If you purchased a course you’ll have unlimited access to it!

13 – The courses do not expire?

To prevent a possible improper disclosure it is not possible to download video courses: the video can be viewed only by purchasing the course, and unlockable through the password that is later provided. However, the videos are available on any device connected to the internet, and we are sure that you will not find any difficulty to enjoy them with great flexibility!

14 – Can I download the course files?

If you have purchased the correct course, you can download all available file attached.

15 – What are the terms and conditions of the site?

You can view the Terms and Conditions on this page. We also encourage you to read the Privacy Policy page, where you will find all the details about the information that is saved by Master University that third-party services.

My Account

16 – What should I do if I forgot the login information?

Click on “Login” and then on “Forgot Password?”. Afterwards enter the e-mail account where you have forgotten your password and press the “Recover Password”. You will receive an email with the link to reset the password.

17 – Master University uses secure transactions?

The whole website is protected by HTTPS, to ensure private transfers and prevent interception of content. As for the payment we use PayPal, the world leader in the transactions. For further reassurance, see this page, which explains all the terms of security on electronic transactions (https://www.paypal.com/it/webapps/mpp/paypal-popup).

18 – Where can I download my certificates?

After you have purchased and viewed a course you can download certificate of attendance in PDF format in your account, by clicking on “Certificates”. You will see a table with the course name and the words “Download certificate”.

19 – Where can I download the bills?

After buying a course you can download the PDF invoice in your account, by clicking on “Invoices”. You will see a table with the name of the invoice number and the words “Download invoice”.

20 – How does it work the “Invite Friends”?

The “Invite Friends” allows you to send a message of your choice to a list of friends. The e-mail, in addition to your message, will contain a link that will allow your friends to sign up to the platform. If they purchase a course at or above 120 € (excluding VAT), you’ll get a 10% coupon for every friend who signs up and makes a purchase!


21 – What should I do if something goes wrong?

If you notice that something is not working as it should, please contact our team: we will get to work immediately to find out what’s wrong and fix it as soon as possible.

22 – I want to organize a course, how can I do it?

To arrange a course you can write the page (click here). We will reply within 24 hours, trying to understand what we can do for you and your idea. We look forward to listening to your program!

23 – How can I become a sponsor?

If you want to become our sponsors, you can contact us from the contact page (click here), by selecting the subject “Sponsor and Partnership”. Write us how you want to contribute to the Master University growth. We will reply within 24 hours!